Please read this entire document before submitting. Errors in this form may cause delays in the changes process.
If you intended to approve your video and you are here by mistake, please visit our approval form here to continue.
All feedback must be provided in written format via this form. If this is a problem, please call and speak to us immediately so that we may provide an alternate means of communication. All feedback must be supplied AT ONE TIME. When providing feedback via email, please submit this form indicating additional email and send the following information to firstname.lastname@example.org. List all changes in the order they appear in the video, being as specific as possible. If possible, please note the time in the lower left of the online player for the START and END of the clip. If it is an audio issue, please provide the first & last 3 words of the clip. For colors, please provide RGB, CMYK or web color numbers if known.
Changes to client's content, slides, client provided graphics, etc. will be billed at our regular hourly rate. Changes based on artistic vision or errors made by editor are made at no charge.
EVP always makes sure the client is happy with the finished video and is always willing to discuss options to keep costs down while ensuring the video is exactly what the client is looking for. If you have any concerns, please contact us right away. We only ask that you follow our guidelines to ensure nothing is missed and that we can finish ALL projects in a timely manner.
Changes indicated on this form will be made in the order in which they are received. Typically changes are made within 10 business days. Please email email@example.com with questions about scheduling.
Once we receive your changes, they are added to our edit cue and we will review your changes when we are able to open your project. Anything that we are able to fix, we will do. If we have questions, or if there is something we are unable to do, we will contact you at that time. We may not be able to open your project and discuss your change requests prior to your spot in the edit cue. Thank you for your patience and understanding!
Rush orders can typically be completed within 24 hours. Please check with us by calling 732.349.4762 before requesting a rush order.
20 % surcharge will apply to package or editing fees. $300 additional rush charge on duplication.
Please check below an additional services that you may be interested in and a representative will contact you with pricing:
** Video Hosting
E Video Productions can provide you will a video hosting solution that is very inexspensive and useful. We can upload to our server and give your web developer some simple HTML to embed the videos onto your site. With our video hosting service, we can give you analytics about the video as well as a sharing feature and assurance that your video will be able to be seen on vitually every device ot computer setup that is available - yes, that means the iPhone as well!
PLEASE MAKE SURE YOU HIT SUBMIT AFTER YOU TYPE WHAT IS IN THE BOX. IF YOU DID NOT GET A THANK YOU PAGE, YOUR FORM DID NOT GO THROUGH. PLEASE PRINT THIS PAGE FOR YOUR RECORDS OR TAKE A SCREEN SHOT BEFORE HITTING SUBMIT.
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